Frequently Asked Questions
Everything you need to know about TAMO Design furniture and home decor.
What materials are used in TAMO Design furniture?
We pride ourselves on using high-quality, sustainable materials. Our collection features FSC-certified solid wood, premium upholstery fabrics, and hand-finished metals designed for durability and timeless aesthetic appeal.
How long does shipping take for large furniture items?
Standard shipping for in-stock furniture typically takes 2-4 weeks. For custom or made-to-order pieces, the lead time is generally 8-12 weeks to ensure meticulous craftsmanship and quality control.
Do you offer white-glove delivery services?
Yes, we offer white-glove delivery for an additional fee. This service includes bringing the item into your room of choice, professional assembly, and the removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items in their original condition. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged or defective.
How should I care for my TAMO Design wood surfaces?
To maintain the beauty of your wood furniture, we recommend using a soft, dry microfiber cloth for dusting. Avoid harsh chemicals and direct sunlight, and always use coasters or placemats to prevent heat and moisture damage.
Can I request a custom size or fabric for a specific piece?
Absolutely. Many of our signature pieces are customizable. Please contact our design team directly with your specifications, and we will provide a quote and estimated timeline for your bespoke project.